Plan at least 21 days ahead.
That window gives time for decorating, baking, packaging, and shipping to stay on schedule without rushing.
Info
Everything hosts usually want to know before they order.
Lead times, ordering expectations, and when to use the custom request flow instead of the catalog — all in one place.
Catalog sets are the fastest path.
If the shape, palette, or occasion is already in the shop, that's the quickest route from inspiration to checkout.
Use the bespoke form for themes, monograms, and fully custom sets.
That route gives Susa room to review your vision, quote thoughtfully, and make sure the result matches your expectations.
Policy notes
All sales final
No refunds are offered. Any rare exceptions are handled manually in Stripe rather than through a storefront refund flow.
US shipping only
Susa Marie's Cookies ships within the United States only at this time.
Guest checkout stays available
Accounts are optional. The purchase path should feel lightweight for one-time event customers.
Not sure which path to take?
If you have a specific vision — a palette, monogram, or theme that isn't in the catalog — the custom order form is the right starting point. Susa reviews every request personally.
Baby showers
Bridal parties
Birthdays
Corporate gifts
Start a custom request